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Private lessons and support, at home or remotely: computer, tablet, smartphone, email, photos, online services. At your pace, in plain words — and the same question can be asked ten times.
Tell us about your situationthe same questionAs many times as it takes
jargonPlain words, always
pace: yoursNever someone else's
Who it’s for
Everyone says “it’s easy”, but nobody takes the time to show you. Here, we take the time. E-banking, WhatsApp with the grandchildren, photos: at your pace, at your home.
Giving your parents hours of personal IT support is often the most useful gift of the year — and it spares you the Sunday-evening phone troubleshooting.
A software package to master, a computer to organise, files to sort out. A few focused hours save weeks.
Concretely
What you concretely want to be able to do — and the sessions are built around that, not the other way round.
At your place in French-speaking Switzerland, in a call or via remote screen sharing.
No classroom, no practice computer: we work on your devices, your accounts, your real questions.
The steps we covered, written down simply, so you can redo them alone with confidence.
Pricing
Remote control of your screen, explanations by phone or video call. Billed by the half-hour from the second hour.
Sessions at your home in French-speaking Switzerland. Discounted packages for regular support — gift vouchers available.
*Travel included within a reasonable radius — confirmed at first contact based on your location.
Frequently asked
Quite the opposite: that’s the heart of this service. We start where you are — even at “turning the computer on” — and each session moves at your pace, never assuming what “everyone knows”.
Yes, it’s actually common: children gift support hours to their parents. A gift voucher is provided, and the session content is then defined with the person.
Yes — a concrete problem (printer, email, slow computer) is often the best starting point for a session: we solve it together, and you learn how to solve it next time.
Next step
Describe what you would like to learn or solve — in your own words. Reply within 48 hours.
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